Enterprise Messaging News + Insights by Mio

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Events and happenings in the enterprise messaging & collaboration community.

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Slack for Enterprises: Going on or off the grid?

November 10, 2018 Community Highlights 0 Comments

Slack Enterprise Grid has now reached over 150 paid customers. Customers now living life on the grid include huge organizations like IBM, 21st Century Fox, Capital One, Intuit and many others. Capital One alone, has 25,000 users. The question is, should your business consider migrating to Slack Enterprise Grid, and if you also use Office 365, Cisco ...

Messaging apps and the war for talent

How Messaging Apps Impact the War for Talent

November 1, 2018 Community Highlights 0 Comments

There’s an interesting correlation between the war for talent and collaboration apps like Webex, Slack and Microsoft Teams. If you’re not using them, you could be losing key talent. As technology has progressed, the war for talent has seen a new edge. We’re talking about employee and interviewee empowerment. The war for talent is a term ...

Industry news icon

Enterprise Messaging News Round Up #30

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams Kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Highlights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

UC Wins: 7 Sales Integrations

UC Quick Wins: 6 Sales Integrations

October 9, 2018 Community Highlights 0 Comments

Sales integrations are crucial to empower your sales team to reach their targets and accelerate conversions. In today’s digital world, Unified Comms tools keep your teams connected wherever they are. When everyone shares the same information, it’s easier to solve customer problems, accomplish your goal, and accelerate sales. The trouble is, countless companies are unable ...

Interoperability graphic

2018: The year interoperability became critical to collaboration

September 26, 2018 Community Highlights 1 Comment

EDITOR’S NOTE: Following publication of the original article, another significant merger has taken place in the collaboration industry. Read on to find out October’s latest addition. Interoperability is, by definition, real-time data exchange between systems without middleware. In collaboration IT, interoperability usually happens when competitors work together. When two competing systems work together, without regard ...