Enterprise Messaging News + Insights by Mio

Collaboration

Team chat

Team chat tips: are you syncing or sinking?

November 14, 2018 Community Insights 0 Comments

Team chat apps like Google Hangouts, Microsoft Teams, Slack and Cisco Webex teams have transformed the way we communicate and engage in real-time. 83% of professionals depend on technology to collaborate today. A lot of time and money is spent on these types of tools. How do you know if you’re using these tools correctly? ...

Messaging apps and the war for talent

How messaging apps impact the war for talent

November 9, 2018 Community Insights 3 Comments

There’s an interesting correlation between the war for talent and collaboration apps like Webex, Slack and Microsoft Teams. If you’re not using them, you could be losing key talent. As technology has progressed, the war for talent has seen a new edge. We’re talking about employee and interviewee empowerment. The war for talent is a term ...

Jonathan Rosenberg chats with Mio – part two

November 8, 2018 Highlights Interviews 1 Comment

Mio recently talked to Jonathan Rosenberg, the father of the Session Initial Protocol (SIP). SIP is the communications protocol that enables everything from video conferencing to instant messaging. In October, Jonathan stepped down from his position as VP and CTO of Collaboration at Cisco where he set the direction for Cisco’s collaboration strategy. Jonathan’s work ...

Industry news icon

Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Insights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

Pitch acquired by Slack

Enterprise Messaging News Round Up #28

October 10, 2018 Industry News 0 Comments

Cisco resolved their outage problems and are looking forward to brighter things. Microsoft revealed a selection of new productivity updates for their Teams app. Slack prepares a new Team Analytics service. Outside the big three, we’ve even seen the merger of Videxio and Pexip this week, which could mean that another collaboration tool is entering ...

There are now 230 alternatives to Slack

There are now over 230 alternatives to Slack!?!

October 5, 2018 Insights 2 Comments

Slack, Microsoft Teams, Google Hangouts and Cisco Webex Teams. The industry that Slack began is growing more crowded each day. Now, full of loads of great alternatives to Slack.  Email might not be completely dead yet, but it’s no longer the only way for people to communicate at work. Today, real-time enterprise messaging applications are ...

Preview of Mio for Microsoft Teams [VIDEO UPDATE!]

September 27, 2018 Mio Updates 0 Comments

As Microsoft Teams is our most requested platform by customers, we wanted to share a progress update and a new video of Mio in action. Our team is currently actively developing cross-platform messaging for Microsoft Teams to Slack. As a recap, the Mio product for Webex Teams & Slack delivers these native cross-platform features: Direct Messages ...