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Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

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UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Insights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

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Enterprise Messaging News Round Up #29

October 18, 2018 Industry News 0 Comments

Slack’s employees have revealed why the company has avoided adding end-to-end encryption to its app. Cisco celebrates Webex being back in action. Microsoft Teams has welcomed Confluence integration to their service, and Google is changing the way it’s users manage messages. Let’s take a look at the biggest stories we’ve seen so far. Slack Says ...

IT Managers often get caught up with multiple messaging platforms

Why IT Managers end up using multiple messaging platforms

October 10, 2018 Insights 3 Comments

How many times have you been navigating around your screen and realized you’ve got two messaging apps open? We’re all guilty of it. Then you close them both and go back to, oh wait, another messaging platform. With so much choice in the messaging market, it’s easy to end up with multiple messaging platforms. It’s ...

Pitch acquired by Slack

Enterprise Messaging News Round Up #28

October 10, 2018 Industry News 0 Comments

Cisco resolved their outage problems and are looking forward to brighter things. Microsoft revealed a selection of new productivity updates for their Teams app. Slack prepares a new Team Analytics service. Outside the big three, we’ve even seen the merger of Videxio and Pexip this week, which could mean that another collaboration tool is entering ...

UC Wins: 7 Sales Integrations

UC Quick Wins: 6 Sales Integrations

October 9, 2018 Community Insights 0 Comments

Sales integrations are crucial to empower your sales team to reach their targets and accelerate conversions. In today’s digital world, Unified Comms tools keep your teams connected wherever they are. When everyone shares the same information, it’s easier to solve customer problems, accomplish your goal, and accelerate sales. The trouble is, countless companies are unable ...

There are now 230 alternatives to Slack

There are now over 230 alternatives to Slack!?!

October 5, 2018 Insights 2 Comments

Slack, Microsoft Teams, Google Hangouts and Cisco Webex Teams. The industry that Slack began is growing more crowded each day. Now, full of loads of great alternatives to Slack.  Email might not be completely dead yet, but it’s no longer the only way for people to communicate at work. Today, real-time enterprise messaging applications are ...

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Enterprise Chat News Round Up #27

October 4, 2018 Industry News 0 Comments

The crossover between September and October has been an exciting week, with rumors  of an IPO offering for Slack and yet more new apps for Microsoft Teams. Here are the biggest stories we’ve seen this week. Slack is Preparing to Go Public in 2019 According to a report from the Wall Street Journal, Slack is ...