Enterprise Messaging News + Insights by M.io

Unified Communications

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UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Highlights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

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UC Quick Wins: 7 Marketing Integrations

September 19, 2018 Highlights Insights 0 Comments

Standout marketing is the most crucial part of a successful business. In today’s fast-paced environment, many companies lose time jumping between multiple marketing apps, collaboration tools and chat services throughout the day. Just like running an efficient organization, running a killer campaign is all about simplicity and cohesion. Here at M.io, we give companies the ...

Industry News

Enterprise Chat News Round Up #24

September 13, 2018 Industry News 0 Comments

Welcome back to your latest round of news updates from the enterprise chat world. This week, we’ve seen apologies from Atlassian, the future of Slack and some accolades for Cisco too! Here are the most significant announcements from this week. Cisco Named a Leader in 3 Gartner Magic Quadrant Reports For the enterprise chat space, ...

Enterprise Chat News Round Up #16

July 19, 2018 Industry News 0 Comments

With Microsoft Ignite launching new enterprise messaging updates for July, our 16th news round-up is brimming with announcements. Let’s take a look at some of the biggest news from the last week: 1.     Microsoft Reveals a Free Version of Microsoft Teams First announced in 2016, Microsoft Teams was originally designed to compete with the world’s ...