Enterprise Messaging News + Insights by Mio

Unified Communications

Industry news icon

Enterprise Messaging News Round Up #30

October 25, 2018 Industry News 0 Comments

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Insights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

IT Managers often get caught up with multiple messaging platforms

Why IT Managers end up using multiple messaging platforms

October 10, 2018 Insights 3 Comments

How many times have you been navigating around your screen and realized you’ve got two messaging apps open? We’re all guilty of it. Then you close them both and go back to, oh wait, another messaging platform. With so much choice in the messaging market, it’s easy to end up with multiple messaging platforms. It’s ...

UC Wins graphic

UC Quick Wins: 7 Marketing Integrations

September 19, 2018 Insights 0 Comments

Standout marketing is the most crucial part of a successful business. In today’s fast-paced environment, many companies lose time jumping between multiple marketing apps, collaboration tools and chat services throughout the day. Just like running an efficient organization, running a killer campaign is all about simplicity and cohesion. Here at Mio, we give companies the ...

Industry News

Enterprise Chat News Round Up #24

September 13, 2018 Industry News 0 Comments

Welcome back to your latest round of news updates from the enterprise chat world. This week, we’ve seen apologies from Atlassian, the future of Slack and some accolades for Cisco too! Here are the most significant announcements from this week. Cisco Named a Leader in 3 Gartner Magic Quadrant Reports For the enterprise chat space, ...

Enterprise Chat News Round Up #16

July 19, 2018 Industry News 0 Comments

With Microsoft Ignite launching new enterprise messaging updates for July, our 16th news round-up is brimming with announcements. Let’s take a look at some of the biggest news from the last week: 1.     Microsoft Reveals a Free Version of Microsoft Teams First announced in 2016, Microsoft Teams was originally designed to compete with the world’s ...