Enterprise Messaging News + Insights by Mio

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Slack for Enterprises: Going on or off the grid?

November 10, 2018 Community Highlights 0 Comments

Slack Enterprise Grid has now reached over 150 paid customers. Customers now living life on the grid include huge organizations like IBM, 21st Century Fox, Capital One, Intuit and many others. Capital One alone, has 25,000 users. The question is, should your business consider migrating to Slack Enterprise Grid, and if you also use Office 365, Cisco ...

Messaging apps and the war for talent

How Messaging Apps Impact the War for Talent

November 1, 2018 Community Highlights 0 Comments

There’s an interesting correlation between the war for talent and collaboration apps like Webex, Slack and Microsoft Teams. If you’re not using them, you could be losing key talent. As technology has progressed, the war for talent has seen a new edge. We’re talking about employee and interviewee empowerment. The war for talent is a term ...

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Enterprise Messaging News Round Up #30

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams Kills T-Bot T-Bot was designed to ...

UC graphic for Cutomer Service

UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Highlights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

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Enterprise Messaging News Round Up #29

October 18, 2018 Industry News 0 Comments

Slack’s employees have revealed why the company has avoided adding end-to-end encryption to its app. Cisco celebrates Webex being back in action. Microsoft Teams has welcomed Confluence integration to their service, and Google is changing the way it’s users manage messages. Let’s take a look at the biggest stories we’ve seen so far. Slack Says ...

Pitch acquired by Slack

Enterprise Messaging News Round Up #28

October 10, 2018 Industry News 0 Comments

Cisco resolved their outage problems and are looking forward to brighter things. Microsoft revealed a selection of new productivity updates for their Teams app. Slack prepares a new Team Analytics service. Outside the big three, we’ve even seen the merger of Videxio and Pexip this week, which could mean that another collaboration tool is entering ...

UC Wins: 7 Sales Integrations

UC Quick Wins: 6 Sales Integrations

October 9, 2018 Community Highlights 0 Comments

Sales integrations are crucial to empower your sales team to reach their targets and accelerate conversions. In today’s digital world, Unified Comms tools keep your teams connected wherever they are. When everyone shares the same information, it’s easier to solve customer problems, accomplish your goal, and accelerate sales. The trouble is, countless companies are unable ...