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Enterprise Messaging News Round Up #30

Microsoft revealed this week that it will be abandoning the “T-bot” application for end-user assistance. Cisco announced a wide range of upcoming updates to Cisco Webex Teams, and Slack is now available on the Super Nintendo… Let’s check out the biggest team collaboration stories from this week. Microsoft Teams Kills T-Bot T-Bot was designed to ...

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UC Quick Wins: 6 Customer Service Integrations

October 19, 2018 Community Highlights 0 Comments

Customer service is the heartbeat of every organization. 89% of businesses now compete on customer service alone. $1.6 trillion is lost each year in the US, due to customers switching vendors to avoid lousy service.  Making sure you deliver an exceptional customer experience means making sure that your teams have access to the right tools. An ...

There are now 230 alternatives to Slack

There are now over 230 alternatives to Slack!?!

October 5, 2018 Highlights Insights 0 Comments

Slack, Microsoft Teams, Google Hangouts and Cisco Webex Teams. The industry that Slack began is growing more crowded each day. Now, full of loads of great alternatives to Slack.  Email might not be completely dead yet, but it’s no longer the only way for people to communicate at work. Today, real-time enterprise messaging applications are ...

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Enterprise Chat News Round Up #24

September 13, 2018 Industry News 0 Comments

Welcome back to your latest round of news updates from the enterprise chat world. This week, we’ve seen apologies from Atlassian, the future of Slack and some accolades for Cisco too! Here are the most significant announcements from this week. Cisco Named a Leader in 3 Gartner Magic Quadrant Reports For the enterprise chat space, ...

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Enterprise Chat News Round Up #20

August 16, 2018 Industry News 0 Comments

Welcome back! This week we’ve seen Microsoft embrace a new partnership, Cisco announce a more natural way to search for content on WebEx Teams, and new integrations for Slack. At M.io, we’re on hand to help you keep track of these updates. So, sit back and check out the biggest stories to hit the industry between ...