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The 20 bot PanelPickers we’re upvoting for 2018

Community August 13, 2017

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The 20 bot PanelPickers we’re upvoting for 2018

SXSW 2018 may still be many months away but voting has just opened up. Use this roundup to sort through the bot craze and make your vote count!

If you’re unfamiliar with PanelPicker — it is a time for brands, influencers and professionals to submit their ideas for presentations and discussions to be held on one of the many stages at next year’s SXSW. Once submitted, the community is allowed to chime in and vote on what topics capture their interest. Community voting opened up a few days ago and will run its course over the next two weeks ending on August 25th. Of the thousands of submissions, we’ve gone ahead and highlighted the best 🤖 bot related panels to look 👀 out for at SXSW 2018!


1. How Bots and Conversational UI are Killing Design

Brandi Licciardo from Astro Technologies is organizing a discussion around challenges a designer faces when focusing on conversational UI. We’re excited to hear insights from designers at Slack, Facebook, Hipmunk and Astro covering how to “design and brand a bot in ways that complement its purpose and remain unnoticed.”

Speakers

Josh Williams, Graphic & Product Designer, Astro Technologies, Formerly Facebook

Tina Chen, Product Design Manager, Slack Technologies

Henri Liriani, Product Design Lead, Facebook

Kim Ruelo, Senior Product Designer, Hipmunk

[ Vote ]


2. How bots will build the businesses of tomorrow

Toshi Mogi from Frog Design will take a deep dive at the improvements bots will take to better fulfill more complex roles within businesses. In a fictional look into the future, he will explore how notable trends from today can plausibly create the start-up businesses of tomorrow, including bot-based strategy, market exploration, R&D, marketing, sales and finance functions, with minimal human intervention. We’re hoping to be quite entertained based on this article he wrote on the same subject.

How bots will build tomorrow’s businesses

Speaker

Toshi Mogi, AVP Strategy, Frog Design

[ Vote ]


3. Personality vs. Utility: What Makes For a Better Bot?

As the hype cycle fizzles and the novelty of bots wears away, brands whose 
bot acquisition strategies relied on being first-to-market are now shifting 
to create the best-in-class experiences. Adelyn Zhou will moderate a panel exploring the role of personality vs. utility in bot design. When faced with limited resources and increasing competition, should brands invest in creatives to develop a distinctive personality, or in developers to build unique features that offer true utility of some kind? Should be an interesting debate!

“This event is intended for anyone looking to deploy a bot strategy for their business, either as part of the in-house innovation team (strategists, functional leads, etc.) leading the charge or as the creative agency partner consulting on those projects (ux designers, copy writers, brand marketers, etc.).” -Sissi Nie, Partnerships at Dexter

How bots will build tomorrow’s businesses

Speakers

James Cooper, Head of Creative, Betaworks & Chief Creative Office, Poncho

Brendan Bilko, Co-Founder & Head of Product, Dexter

Hassan S. Ali, Creative Marketing Director, The Onion/Onion Labs

[ Vote ]


4. What’s Next in Conversational Commerce Evolution

2017 is seeing the rise of Chatbots and Voice Assistants as our new best friends. In this discussion, Laura Muma will facilitate a discussion around the changing consumer relationship with technology and shopping, using examples from Clorox and Hershey. They’ll also talk about what comes next in conversational commerce and how brands can engage the consumer in new ways, wherever they are.

Speaker

Joe Scartz, Managing Director, Digital Commerce + Integration, TPN

[ Vote ]


5. Why Everyone Screwed Up Chatbots

For a different perspective, we’re interested to hear Intercom’s take on bots. With all the promise bots bring of convenience and scale as the new line of customer support, Intercom believes they are unsuccessful at replacing human interaction entirely.

Whether you’re a C-level or an early stage founder it’s important to understand the technological shift that bots represent for both the business and the consumer. That’s what this talk is all about.” – Des Traynor, Co-Founder, Chief Strategy Officer at Intercom

Speaker

Des Traynor, Co-founder & Chief Strategy Officer, Intercom

[ Vote ]


6. Chatbots are Dead: The Future of Bots is People!

Three years post-chatbot “goldrush”, the best bot experiences primarily still don’t use AI . Instead, these bots focus on intimately knowing who their audience is and use this knowledge to provide bespoke 
(not robotic!) experiences. We’re definitely interested to hear how this group is “leveraging humanity” when building bots.

Speakers

Mike Gozzo, Co-Founder & CTO, Smooch.io

Esther Crawford, Co-Founder & CEO, Olabot

Andrew Pirret, Director, Operations Mobile Services, Four Seasons Hotels and Resorts

Amanda Bennett, Client Services Manager, Jane’s Due Process

[ Vote ]


7. A Robot Won’t Take Your Job. A Human Will.

Dominic Price from Atlassian will explore the human creativity, compassion and intuition that cannot be replaced by bots. Instead he’ll offer a push to invest in making today’s leadership, technical, cross-functional, 
geographically dispersed, culturally diverse teams all they can be.

[ Vote ]


8. Bot Squad Goals: Why Musicians are Embracing Bots

Matt Schlicht from Octane AI plans to dive into how chatbots are 
leveraging technology to have celebrities appear more connected and authentic to their fans.

[ Vote ]


9. Bots & Social Media Managers: Happily Ever After?

Taylor Bennett from The Social Element & Jo Higbee from Wedding Wire will explore the relationship between social media managers and chat bots in this new frontier of automated customer service.

[ Vote ]


10. Chatbots & Pixiedust : Extraordinary Service Sells

Debbie Zmorenski from Moren Entreprises, Clara de Soto from Reply and Kevin Kelly from Bigbuzz Marketing Group will all take a look at the four elements of consistent extraordinary customer service & how they can all be implemented into a chatbot to deliver a positive consumer experience.

[ Vote ]


11. Chatbots, AI & Conversational Singularity

Mark Curtis from Fjord will explore the future of conversation and how brands must adapt now that conversations are the interface and personalities are the user experience.

[ Vote ]


12. Conversation-As-A-Service

With the new conversational era upon us, Mohan Krishnaraj from Litehouse will aim to set up a profit formula to engineer digital platforms that are cognitive, contextual and conversational to enable a truly conversational social enterprise.

[ Vote ]


13. Conversational Virtual Assistants in the Future

İlker Köksal from Botanalytics looks to tackle a discussion about the importance of analytics for bot developers as it gives insights that in turn help efficiently build and design their bots quicker.

[ Vote ]


14. How Human is Your Machine?

Dror Oren from Kasisto will discuss a number of key considerations when designing a human-to-AI interaction to ensure a level of transparency that builds trust and brand loyalty with consumers.

[ Vote ]


15. Personality by Design

As interfaces become more conversational, niccolo’ magnani from Reply aims to highlight key concepts and tips to create an artificial conversation that feels more natural.

[ Vote ]


16. Using AI to Drive Business & Bring Brands to Life

Matt Marcus from R/GA Chicago and Mamie Peers from The Cosmopolitan of Las Vegas will be discussing the incredible and growing impact AI is 
having on business. With the sassy chatbot, Rose, they’ll also touch on how bots drive real business results by increasing customer satisfaction and spend.

[ Vote ]


17. Whai AI: Getting in the Chatbot Game

Within this panel of AI experts from Facebook, IfWeRanTheWorld, RGA and Snaps, the discussion will run through the state of the industry as it relates to automated experiences, and what bots mean for brands and consumers alike.

[ Vote ]


18. Why Should Chatbots Have Real Conversations?

Seth Greenfield from imperson studios, Daniel Ilkovich from Run Dexter
and Mike Barlow from Cumulus Partners will explore what they believe are the next steps in improving chatbots to be more engaging and free-flowing.

[ Vote ]


19. How to tell a compelling story with your chatbot

Cyril Snijders from KRO-NCRV, Klasien van de Zandschulp from Lava Lab and Arjan Scherpenisse from Miracle Things are looking to lead a workshop that’ll focus on bot narratives, how to use A.I. in a meaningful way and the secrets of designing a bot to fall in love with.

[ Vote ]


20. Make Billions with Bots: Marketing’s Secret Weapon

Vivian Rosenthal from Snaps, Fred Gerantabee from Coty, Amanda Moore from Marriott International, and a pending VP from Under Armour will focus their panel on discussing chatbots and their power to personalize experiences at scale.

[Vote]


🤖 Thanks for reading! Feel free to ❤️ this article and make sure to follow us here on Medium.

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